Michelle M- Great. He did a terrific job and is very friendly. I would definitely have him come back when we're ready to do rugs and/or for other furniture.
Neil E - Jeff was great he lived up to everything he promised,he was punctual he was actually early like he sad he would be,When he arrived he was very polite and respectful we wanted our couch and chair cleaned and he was very honest from the start he told us that it would not be wise not to clean them,I really appreciate the fact he was honest with me and told me it’s not worth it,I would definitely use there service in the future,I will also refer them to other people we know,great service!
Eric T - We have used Galaxy in the past and were very pleased both times. They worked very hard to get an extra dirty area clean. They could have just breezed past it, but the worker got on his hands and knees to really work this area. Pricing is very fair for the quality of work.
Joseph R- Jeff was easy to schedule with, arrived promptly on time, did a fantastic job, and his prices were great. We had a large area rug, large sofa, and two side chairs cleaned. The carpet looks better than ever, and the upholstery is clean and refreshed.
MARY T - Jeff was courteous and helpful on the phone and walked through his pricing in detail so there were no surprises on the day of the appointment. Arrived early (when does that happen these days?) and he and his assistant Aaron got through the the entire job in under 3 hours. Very attentive to high traffic areas that needed extra attention. Results were my 17 year old carpeting, which hadn’t been professionally cleaned in 10 years looked soooo much better. Would recommend Jeff and will definitely use again.
Peter L - After an initial visit and a spot treatment, the stubborn stain in our wool carpet runner on the stairs continued to evolve and came back. Jeff had prepared us for this - he said treating stains was not a science and he would do his best and to call him if the stain came back. So we did. He put us on his calendar right away, came back on time and as promised and scrubbed all the stairs with a more robust machine. They look amazing and the fact that he takes pride in his work and stands behind it was much appreciated. Highly recommend.
Vikki Cheaks - I called Galaxy because of the outstanding reviews on Angie's List. I spoke to Jeff about what I needed to have done and he gave me an approximate estimate over the phone and set a date for him to come over. Jeff arrived early to our home and cleaned our basement carpet and stairs. He was professional, had a sense of humor and really nice guy. I THOUGHT my carpet was relatively clean with the exception of some spots from the kids but I was wrong! Boy was I wrong - see picture of where he cleaned and the rest of my carpet! Jeff did an amazing job cleaning the carpet and stairs. I will be calling him again in the summer just to do another cleaning. He is amazing!!! Truly amazing and I would recommend his services to anyone in a heartbeat!
SUZANNE P - I am a repeat customer of Galaxy's Finest. Simply said, they are the absolute best in the carpet cleaning business. Jeff is: always responsive to my initial call; arrives on time if not before; prepares an estimate of work to be performed(no surprises at the end:) ), and works does a wonderful job on cleaning. Period!!!
James Heller - All went great. All dried by the end of the day. He was punctual, friendly, and thorough. It is great to have a clean house!
Mary K - Jeff at Galaxy's finest is great working with. He is pleasant, honest, punctual, and does first rate work. We are totally pleased. Both the upholstery and rugs look new. I saw how much dirt was coming out and it was amazing.
Adam K - This is the third time Jeff has cleaned our carpeting and as always we ended up with very clean carpeting. For one guy, he does an excellent job. He is quick, efficient, and thorough and most of all, always on time! If you want a professional to clean your carpet, he is the guy!
ROBERT E - It went better than I could have expected, given my own mistakes. There was a scheduling problem (of my doing) on the first date we set, and Jeff couldn't do the work. He was completely professional and understanding, and immediately offered to reschedule, even though I'd cost him a morning's work. The next week, he returned and did the work. I mis-dated the check that I gave him, and he had to call me when his bank refused to accept the check. Once again, he was patient and reasonable. And the carpets look fantastic. He's the best to work with.
JERRY L - I did not end up using them because I called on very short notice. The gentleman who answered said that they were all booked for when I needed them, and he very kindly gave me the name and number of someone whom he recommended. Total class.
Percy C - We've worked with Jeff many times and are never disappointed. He is punctual, courteous, and extremely hardworking. He does a fantastic job cleaning carpets. We recently moved into an old house with badly stained wool carpet and I thought we were going to have to replace it. He came and worked on the stains and now it's good as new. Highly recommend!
David B - Team was very prompt and professional. Got all the stains out and carpeting has never looked better.
09/18/2017 – Robin Slivovsky Jeff did a great job. It's hard to find a company that you can trust with furniture and they definitely knew what they were doing. He explained what they were going to do, did an amazing job on my sofa and chairs and they look like new! Unfortunately, due to projects taking place at my house I could not have them clean the basement carpet but I will be bringing them back for that job when we are ready and will have them back for future furniture cleaning jobs.
Dennis H - Perfect...fast and well done.
Monique B - Great! Carpet was clean and dried quickly.
Jill Y - Perfect! I would not hesitate to call this company. Jeff really is a professional.
Kristin F - It was a great experience. Jeff was right on time and is both efficient and effective. This is our 4th time using him and we will continue to do so.
Summer U - Company was very easy to communicate with and did a great job. Follow up after the work was completed was also excellent!
Shelley B - The service went smooth, accurate, and the outcome a positive one. Jeffrey was very willing to please. Punctual, prepared, asked all the right questions and was happy to give suggestions. He returned my calls before the service and confirmed the day before. I would defiantly use his service again!
Sara L - Great, Jeff was there on time efficient and personable. He explained everything before beginning the work. The carpet was in very bad shape with many spots, so we knew it wouldn't be perfect but the carpet came out looking fantastic.
BRUCE R - They did a fantastic job! Highly recommend.
Pattie P - Could not have been better, would definitely hire again and refer.
MaryAnn C - Over the past several years, I have always used Galaxy Carpet Cleaning. Jeff is always on time. He is professional, friendly and knowledgeable. I am continually amazed how clean my carpets look.
MATT M - Have used galaxy finest before but this was first time with owner Jeff. Extremely easy to set up and flexible times. Jeff showed up early, worked quickly, and volunteered to accommodate my schedule. My carpets look great and it was overall a very pleasant experience.
Blaise M - Two enthusiastic thumbs up! Jeff was great to talk to. Steven, his partner, came to do the work and it turned out great. The carpets look almost like brand new again! We will definitely hire these people again!
Kristin B -Jeff was extremely responsive, courteous and performed excellent work. Would definitely hire again!
DEBORAH L - Basement carpeting and stairs leading down to the basement which are also carpeted needed cleaning. Jeff, the owner of this company, was prompt and thorough. Our carpeting had some stains due to cat vomit and Jeff was able to get everything cleaned and the carpeting looks outstanding. We have been in this house for 14 years and Jeff has cleaned the carpeting for most of that time. The carpeting continues to be in excellent shape in part because we were remove our shoes when we come into the house but also in large part because of the expert cleaning he has done year after year.
DEBBIE AND JOSH T - Jeff arrived right at the scheduled time and cleaned all of the areas that I'd asked to be cleaned.
Mary K - The two gentlemen were on time, friendly, and efficient. I have had a couple of nationally known services do my carpets and rugs in the past. Galaxy's service resulted in noticeably better looking rugs.
ZINA M - Excellent. Jeff has been cleaning my carpets for over 15 years. He always arrives early, and stays out front until the exact appointment time. I can get started early if I choose. I push him to investigate environmentally friendly products, and he has exceptionally high standards. He works very hard, and his prices are fair.
Lisa F- They showed up a few minutes early (wow!), did a run through of the how, etc, very knowledgable and explained everything well. I had two rooms, one large hallway, a flight of stairs, a large couch, chair, and ottoman. I had tried cleaning my builder grade white carpets with a good hoover carpet cleaner myself, but they always still looked grey. These guys did an amazing job and the carpets are beautiful again, well worth the money! They took the time to even use the stair attachment on the landing where it was pretty nasty. Very professional and polite (no swearing, safe for the kiddos) I look forward to using them again in the future!
Charles L - Very well. Responsive, on time and upfront. Jeffrey was pleasant and even offered to watch for the gas man.
Tim K - Everything went great! Carpet was better than expected.
Kathy M - Jeff did a wonderful job, as always, on our carpet. He is very prompt, calls the night before to remind me, and is very detail oriented. He took care of all the stains in the carpet and educated me on how to treat stains in the future. He goes above and beyond and I would certainly recommend him if you need carpets cleaned.
Kate S - As always, great. Jeff quickly returned calls and arrived on time. No hidden costs. No pushing for extra services. In fact, he helped me find the most economical cleaning plan.
Martha E - Jeff did an outstanding job - was thorough and paid attention to details. Our carpet (which we thought was on its last legs) now has several more years of wear and looks almost new! He was also prompt about returning calls and arrived right on time. We highly recommend him!
Alexandra & William B - I'm not sure how it is possible that months have gone by and that I did not write a review; especially since the service performed was outstanding! Jeff was professional, punctual and performed an amazing job with the carpets. I had a particularly stubborn stain in the family room, which by some small miracle, Jeff was able to remove. I definitely plan on using them next year for my carpet cleaning.
Stephanie O - Jeff is very personable and did a great job. He clearly takes great pride in the quality of his work.
Betsy H - Jeff is awesome! I decided at the last minute I needed some rather extensive carpet cleaning before entertaining, and Jeff accommodated me in his crowded schedule. He arrived early, and did a beautiful and thorough job for a very reasonable price. Really takes pride in his work. I will definitely use him again!
Jennifer K - Jeff is amazing, a complete professional. I called Galaxy's Finest after reading his reviews on Angie's List and the reviews were right. Jeff was on time (actually early), called the evening before to confirm the appointment and showed up when he said. He was knowledgeable in helping me determine if I could clean the carpet rather than replace it. The best part is that Jeff actually does all of his own work. My original plan was to have Jeff clean two rooms of carpet and in the end he cleaned 4 rooms, two hallways and two sets of stairs. The carpet looks great, actually better than I thought it would look and I am very pleased with how things turned out. The one important thing that should be noted about Jeff is that I actually mixed up one of my days with him. Rather than him blaming me or not working with me to come up with a solution. Jeff actually came on a SUNDAY morning so that the work could be done in the time frame I needed. In the end, I would highly recommend Jeff for all your carpet needs. I couldn't be more pleased with the results!
Karen H - It went very smoothly! We highly recommend Jeff and his company, Galaxy, for carpet cleaning! This is the third time now we've used his services. His work is excellent and quality-driven. He is punctual, thorough, cleans up after the project and is professional through-out. His pricing is extremely competitive. Please use Jeff and Galaxy for your carpet cleaning!!!!!!!! He provides other services, too.......like upholstery cleaning, etc.
Curt B - I have no idea why there are still people not using this service. I've used Galaxy's Finest for years in two residences and have never been disappointed. Communication, professionalism and results are always spectacular. I can assure you that if there were any issues, Jeff and team would correct them immediately. This starts at the initial appointment which covers all requests and expectations. Jeff follows up constantly. Unless the client is unavailable, this is an absolute. You receive a complete rundown of what they will do. This is an absolute. If certain stains or marks may not come out, you are informed of this. Also an absolute. End results always exceed expectations and I've never been disappointed. You get the idea. Don't waste money with those other guys. Go with Jeff and you'll be a happy person.
TANIA K - The company did a great job. Cleaned everything and threw in some small throw pillows for free. Our couch and carpet look new. We really appreciate what a nice job Galaxy's Finest did.
MARK M - I have been a customer of Jeff/Galaxy's Finest for many years, and will continue to use him to clean my home's carpets. He is passionate about his work and is focused on good communication and quality outcomes. He is punctual (arrived 15 minutes early for this visit) and gets to work quickly. He communicates well, making sure you know of any stains and/or issues he is concerned about thus reducing any unpleasant surprised. Once complete, he reviews his work and shows you how the stains came out (or did not come out as not all stains can be eliminated.) Most importantly, he does quality work - my carpets look new again. Highly recommend!
Adrienne W - Jeff came out within 3 days of contacting him. Very prompt, very friendly. Worked quickly and did a great job.
Richard N - We were pleased with the process starting with Jeff who books the appointments. He was professional and able to give a quote over the phone. Davies did the cleaning and he was hard working and did a good job cleaning the couch. We did not have any stains or anything unusual to do, but the couch is huge and the work was labor intensive. It did take even longer to dry than the outside estimate of 24 hours, but we did not consider that the fault of cleaning.
BRANDY G - They arrived on time, we discussed what needed to be cleaned and they got to work. They were fast, efficient and professional. I have used Galaxy's finest once before to clean my in-laws never cleaned carpeting and they did an amazing job. I highly recommend them.
Whitney H - Great. Jeff was very flexible with our Changing scope of work, a short window btw contractors getting out and our move in, and the fact that we were moving from out of town. He was very responsive and followed up before and after the work. It all looked and smelled great for move in.
DEBORAH L - As usual, top quality! If I could give Galaxy 10 stars for punctuality alone, I would! I told Jeff that I had to be out of the house by 10:30 to make another appointment. He actually pulled in front of my house about 45 minutes before our scheduled start time just so he could be on time. Because of that, I was able to have him start the cleaning earlier than we had originally agreed upon and he was done in plenty of time for me to leave by 10:30. But the quality of his work was not compromised. We have 2 cats and they insist on throwing up from time to time. No matter how well we clean up the vomit, spots remain. Jeff is always able to get the entire stain out and the carpeting looks new again. Our carpeting is 13-1/2 years old and looks almost new thanks to the regular cleaning by Jeff. As a plus, Jeff is always cheerful and eager to please and is a pleasure to have in the house. One of our dining room chairs had a large stain on it and Jeff was able to restore the fabric to like-new quality.
Derek Z - Jeff is super easy too work with. Bottom line, he is a nice guy! Scheduling was easy too. He came early for the job, which was awesome! He got right to work and the carpets look so much better than I expected! I knew there were stains, but beyond that, they were really dirty. Now they look great! There was a big red ink looking stain and it is gone! I asked him how to keep up with them and he emailed me back right away with a response. He also offered to talk to me anytime now or in the future. You just don't get service like this anymore!
Barbara O - All was great. They bring the machines into the house so no doors are left ajar. So no big safety issue with our dogs. Only issue was it seemed to take a long time for the carpets to dry. We have two elderly dogs so our carpets take a beating. After the two cleaners left the carpets on all three floor and all the stairs looked like new. They cleaned, sanitized, and put down a protective spray. They did a great job.
CYNTHIA M - I had to reschedule with Jeff once without a problem. On the day of the cleaning, Davies (the cleaner) showed up on time, talked through the process, explained how long it would take to clean, explained how long it would take to dry, and performed the cleaning efficiently and professionally. Job well done.
Pam F - This was my 3rd time using Galaxy - for the obvious reason. Every step of the way goes smoothly - from setting up the appointment to getting the job done. Jeff and Delvis are responsive, pleasant to work with and professional in every way. They even go out of their way to help out. I spilled red wine on white carpeting about 7 pm the Tuesday before Thanksgiving. Their office was closed, but Jeff called me back immediately and Delvis came over and graciously took care of my problem. And that says it all!!
Kimberly S - Great service and outcome - even cleaned the spots in the carpet complimentary. Highly recommend!
Tom L - Very pleased with the professionalism and the carpet cleaning results. Arrived as agreed and immediately set up and began work on the carpets with a pre-clean on the more soiled areas of the carpets, then followed up with a deep cleaning for all of the carpets. When done, he even asked if I needed help moving anything in the house which I am preparing for sale. How about that.
Philip S - He was on time, pleasant and professional. He did his work and was in and out.
Patricia S - Jeff was great to work with, from the very first phone contact through the cleaning. Showed up on time and did an excellent job of cleaning the carpet. Works well with the elderly. Wouldn’t hesitate to hire him again!! Thanks, Jeff!
Mary K - Quit reading and just call Jeff to schedule an appointment. He does what he says he will, he'll be there on time or early, zero freak factor. All around good guy doing great work. Every service provider should be this competent and professional. Call him. You'll be pleased.
Litjen T I cannot recommend Jeff and Galaxy's Finest more highly! First, Jeff responded to my inquiry within an hour (actually minutes). Second, when he realized I needed to get my carpeting cleaned quickly, he accommodated me by agreeing to come out at 7AM three days later, to get the job done. Most places would have scheduled me a week or more later. Third, Jeff was on time, actually early! And Jeff is professional and friendly and courteous! Finally, his prices are reasonable and the job is well done! What more can anyone ask for! Thank you Jeff!
Thomas S - Great service... great results. Prompt, thorough, conscientious, willing to help in any way they can. We really enjoyed working with them. I would encourage others to use this service.Might be a bit pricier than other services, but the value is top-notch.
Robyn L - Jeff the owner and service provider Davies provided incredible service. Jeff was responsive to service request and communicated with me throughout the process. Couldn't ask for more. Davies arrived promptly and was so pleasant and courteous. He did a remarkable job of cleaning my dog stained carpets, Dirty Dirty staircase, oriental living room rug and as an afte thought we included an old sofa. I thought not much could help but that sofa is revived - it looks fantastic! These guys are great, affordable, hard working and really want to succeed. No question that I'll request their service again! A really positive experience, thank you Jeff!
Grand on Granville Jeff did a great job. Accommodated my short request in two days and was 30 minutes early! Was able to get 7 years of dirt out with ease! Definitely would recommend to anyone needing carpet cleaning services.
Chris W - They very professional on the phone and arrived on time. The technician was again professional and polite. I was very happy with the whole process and the results. These are nice, courteous people who know what they are doing. I will definitely recommend them to friends and go back to them in the future.
Colleen M - The luck of the Irish we didn't have on St. Patrick's Day! We woke up to find that our dog had a terrible case of diarrhea all over our basement carpeting! I went immediately to my computer and looked on Angie's List for a carpet cleaner. The first one I saw was for The Galaxy's Finest - and indeed they are! I was instructed on the phone to not touch anything - do not use Resolve, don't use water, just leave it! I was told someone would be here by 10:00 a.m. and at exactly 10:00 a.m. Davis was at my door. He explained how he was going to clean the carpeting and remove stains. He went straight to work and in less than two hours my carpeting looked like new. Davis gave me instructions and said to let it dry for 24 hours. We did and we are so pleased with the results!!! I will definitely hire The Galaxy's Finest again!
Dan E - We have used Jeff's service for this large area of wall-to-wall carpet 3 or 4 times in the past. Jeff is punctual, friendly and professional. Jeff explains what he is going to do and never pressures us to add services that we don't need. He is thorough and efficient. My husband and I both work from home. Jeff worked with us to make sure that his machinery was not positioned by our office doors. He is meticulous about cleanup. We will definitely call him again!
Julie G - Jeff and Deivis arrived early for the Saturday morning appointment and got to work right away. A couple of hours in to the job, we discovered that our water heater's element had failed and there was not sufficient hot water to do as good a job as they wanted to do. They agreed to come back the next week and we repaired the water heater. They were back as promised, even earlier and completed the job.Cleaning a 20-year old carpet won't make it look new, but it certainly looks much better!
Nancy W - Very efficient, punctual and professional. Carpets look great!
Steven R - Was very prompt, attentive and cared about keeping the surroundings clean. The initial cleaning of a stubborn stain on the couch was not completely successful, but he came back to do it again. Very pleased.
Arlene G - Jeff did an amazing job- the previous owner had a huge dog, used the wood burning fireplace in the basement frequently and had never cleaned the basement carpet. Jeff showed us the bucket of almost black water from the basement- you can actually feel the difference in the basement now- cleaner and fresher. The carpet on the stairs also looks richer and brighter. When a stubborn stain on one of the stairs reappeared, Jeff came back later in the week to work on it again until it was gone. I have used Jeff for several years in my old house and he is always extremely professional and always punctual.
Michelle F - He was prompt and efficient. I was happy with the service.
GAIL W - HE ARRIVED EARLY WHICH WAS APPRECIATED. HE TOOK HIS TIME AND DID A GREAT JOB.
Richard E - Excellent. There were spots on the carpet from the winter that he got out. Excellent service.
Craig T - We are owners of a rental property. When our last tenant left, the carpets were a mess and needed a lot of cleaning. He arrived right on time and was ready to go. Even though we ended up asking him to clean a little more carpet area than we originally requested, he still gave us the same price. The carpet looks great! I would definitely recommend him to anyone.
William E - I was so pleased with the work they did! Daves showed up a little later than expected (still inside the time window given) because he had trouble locating the address. Once he arrived, he was very professional and did an assessment of the areas needing cleaned. I had also prearranged to get the areas sanitized as well and they provided me with a great deal on that. It was a big job and he worked quickly and was out in under 2 hours. The only thing that wasn't expected was that the carpets took longer to dry than he said, but it was a humid day. I would definitely use these folks again!
Elliott Y -Technician was on time and very professional. He thoroughly examined the fabric on my rugs and couch before deciding the correct cleaner to apply. He voiced a concern about an old water stain on my couch, but was able to remove without issue. He was very detailed in the cleaning process and everything looks like new!
Laura H -Was very responsive, friendly and did an excellent job. Jeff was early and we were all done in a couple hours.
John A - He was very responsive during the appointment setup and punctual )early) for the appointment.he worked hard a scrubbed the stairs. Fast but good work. I was happy with his work ethic. The result seems very good.
Karen K - Jeff was fantastic - he's a high-energy guy with great customer service focus. He absolutely transformed our stairs - this, after 12 years of stomping by people and dogs! Our old carpets looked refreshed and clean and ready for our house sale. A visitor to the house a few days later noticed the "fresh" smell in the house. I would highly recommend that you call Jeff for a carpet cleaning.
Susan H - The Galaxy's Finest did a great job. I was very pleased. They were responsive from start to finish. First when I called scheduling was easy. The gentleman who I spoke to was helpful and knowledgeable. Moving forward to the day of the work, the technician arrived exactly as scheduled. He went over everything with me and then got to work. He cleaned and deodorized three carpets and they did come out looking great. He also cleaned my couch and loveseat which was pretty bad because it's in my rec room and my dogs sleep on it all day long. I know the couch and loveseat were a lot of work and took a while and he did a good job. My goal was to have everything looking better but also the carpets had a few areas of pet stains from my elderly dogs. The Galaxy's Finest warned me that they couldn't guarantee that they'd be able to get them out 100% but they would od what they could. And they did a great job and the spots really are much better. I think the cost was about what I expected and reasonable. Definitely competitive I'd say. It was a good experience. They did a good job - both with the cleaning itself and managing my expectations/understanding. I will use them again in the future.
RICK I - With prior jobs done by Galaxy, they were professional, on time, courteous and thorough. The carpet that I thought might have to be replaced now looks as good as new. They aren't the cheapest, but I've used them repeatedly and find them to be worth a little extra. Great job.
CURT M - Do not waste your time calling around - just call GALAXY. You will not find a more quality and professional company than this. They are responsive, competitive and do an excellent job. I am not easy to please- they pleased me!
Alex P - Jeff was on time as scheduled, which meant a lot to me since I had taken a couple hours off of work. He was quick in getting his equipment set up and took extra care not to touch my walls with his hoses. He pretreated areas which he felt needed extra attention. He performed the job very thoroughly, I was truly satisfied with the outcome, as all the areas he did turned out beautifully - you could really tell the difference. I would highly recommend Jeff to anyone who is thinking about having their carpets, rugs, or upholstery cleaned.
Karen L - Galaxy was on-time, and called to ensure I was home and that we were still a go. Walked through the areas to discuss my needs. Saw to the cleaning o the rooms with very little noise or inconvenience. Cleanup was perfect. A few days later, two of the spots had come back. Galaxy returned to re-do the spots, and ended up finding a few additional areas they were not happy with. Again, fast, courteous and professional service. Will definitely use again.
Karen E - Prompt. Friendly. Very knowledgable. Great work!
Angeline C -Jeff was very professional and did a great job cleaning the carpets. They looked brand new! I would definitley use him again.
Jeff D - Jeff came personally to do the cleaning at our home. He was very prompt (and even early), since he didn't want to show up late for the first appointment of the day, even though it was the day after a holiday. I had warned Jeff that we'd previously tried to clean the pee stains that our elderly dogs had left on the carpet. Even more, we had used an area rug over a portion of the wall to wall carpet to prevent wear, and now that we wanted to replace the rug with one slightly smaller, the line for where the area rug had been was quite distinct. Jeff wasn't sure that he'd be able to eliminate the line, but it came out beautifully. He even threw in some extra strong sanitizer for the areas with the most urine stains after he realized the extent. He even gave us advice on how to effectively spot clean in the future. Carpets look great, and they're not too wet. I hope to be able to put the furniture back in place this evening, though I'll wait another day to put the area rug back in place. Jeff's very personable, and I would plan to have him come again in a couple of months to get to the carpeting that we didn't do today.That would likely include the Oriental area rug that we have in the dining room. He definitely did a better job than the team from Servicemaster that we've had doing the carpeting over the last several years.
Beverly S - The job was done well and quickly. Twenty-four hours after completion, the carpets are clean and dry. Miscellaneous spots and pet stains are gone.
DEBORAH L - Fabulous...as always. there was a terrible black stain in the basement from the use of an old piece of exercise equipment. While it was impossible for him to get the stain out entirely, the spot is so greatly reduced that most people wouldn't even be able to notice it. He was able to get out all the remnants of cat vomit stains and the carpeting (15 years old) continues to look fresh and almost like new.
JEN Z - I can't recommend them strongly enough. We have been using Galaxy's Best for years. We love them and have hired them for every carpet-cleaning job we've needed ever since we found them on Angie's List several years ago. We have hired them many times for carpet as well as upholstery cleaning. Our light carpet gets perpetually stained by two messy, young kids, a cat with bowel and digestive issues, two large Labrador Retrievers, and a mom who regularly splashes her coffee on the carpet. Our carpet is a mess. It's always a mess. But now we are looking to sell our home. Two Realtors came through and each said "Your carpet needs to be replaced. Get rid of it". I wanted to see if it could be saved. So I bought an Angie's List offer, scheduled Jeff to come out, and prayed for the best. Galaxy's Best came through for us -- as they always have, for years. Our carpet looks amazing. He saved us THOUSANDS in carpet-replacement costs by restoring our carpets back to practically new. You have to hire them.
ROSALIE M - Jeff has been cleaning our area carpets for years. This year he cleaned some upholstery as well. He is always a pleasure to work with. He shows up right on time and does a terrific job. Highly recommended!
Jason M - Jeff showed up on time and was done in about an hour. He quickly took a look at the areas to be cleaned, pre-treated any stains or problem areas and everything including all of the high-traffic areas looked just like new when he finished. The carpets dried out pretty quickly...only a couple of hours. The smell was clean, but not overpowering too which was important to me. I'm very sensitive to strong chemical cleaning agents and there was nothing that I found harsh with the odor. I would highly recommend and definitely use again!
Rob K - I would definitely hire again!
HELEN W - They were fine. They didn't do carpeting though, maybe they did some carpeting they mainly did my couch and my chair. They were good. I don't remember how long it took them to clean the couch, maybe two hours.
John H - Excellent service
Cassidy N - They were able to slot me in for the first visit the next morning, showed up a couple of minutes early, and got the stain out no problem!
Jeff A - He was super professional and he really focused on giving good customer service. I was very impressed with his honesty and the ethics that he displayed.
Kristin B - Work was done professionally and carpet looks great.
Karen K - We're so pleased with the work. We've lived in the house 3 years and have had the carpet cleaned each year. This was by far the best cleaning we ever had, and the carpets look better than the day we moved in. We also had some pet stain issues to contend with, and they did a masterful job. Everything about this experience was above our expectations -- from customer service, to scheduling ease, to the work done. We cannot praise this company highly enough and will definitely be using them again in the future. Cleaned carpet in six rooms and on staircase with large landing. We also had sanitizer applied to all rooms and the staircase.
Michael Liddy -Jeff was great. Extremely professional -- punctual, friendly, considerate, and walked me through the service and cost before starting. Did a great job -- our couch which has endured a few years of a toddler and dog looks as good as new and he was able to get a bunch of stains out of the rug that we thought were permanent. Would definitely hire again.
Joseph B - Appointment was scheduled for 8 AM. Looked out my window at 7 AM when I awoke, and Jeff was sitting out front in his car. After exchanging pleasantries, we discussed the scope of work, his procedure for performing it, and agreed upon a price. He then went right to work. Our carpeting, based upon the discard water that he threw away, was very dirty. Jeff seemed knowledgeable and professional. I especially appreciate the fact that he advised against cleaning a sofa and chair, saying that we'd be wasting our money. We will certainly use Galaxy's Finest again in the future.
Robert F- The vendor (Jeff) showed up on time, and did a great job, pulling out the rust stains on the carpet and cleaning out a lot of old sunken spots. He was very professional and polite, going above and beyond what was necessary. I was impressed and that is something I don't often say. Thanks for working me into your schedule on short notice!
Larry S - The Tech (Jeff), called ahead and showed up on time. He was very easy to work with, I didn't feel he was rushing at all. He exceeded all my expectations leaving my carpets like new. You could tell he took pride in doing a quality job!!
Rachel I - Jeff arrived at 7am! He assessed the damage, we discussed options, and he gave me his educated opinion. We decided on the best option for us, he explained his process, and got to work! He left a fan (sorry, I forgot the proper name), to blow air under the carpet to continue to dry it, and came back for it on Monday. Jeff even checked in with us Saturday evening to ensure that the carpet was drying and offered to come back to adjust anything, if needed. OUTCOME: The carpet is clean, DRY, and looks (AND feels) good as new!!! Nobody will be able to tell that this carpet was SOAKED with overflowing toilet water! THANK YOU, JEFF!!! Life Saver!!!...We were in the process of moving, literally...we had just arrived at our new home with the moving truck...I walked in to find a puddle/flood of water coming out of our powder room, through the entry hallway, and into our master bedroom (which just had NEW carpet installed a week prior!). After a quick panic (especially having two young children), I realized the carpet was SOAKED....after another panic I immediately. started searching Angie's List for a solution when I came across The Galaxy's Finest Carpet & Upholstery Cleaning. I felt better after reading many many many great reviews and called (I also have to point out that this was a Friday evening). I wasn't expecting an answer or even a response, but was keeping my fingers crossed and I left a message briefly explaining our situation... THREE minutes later Jeff returned my call. I further explained our predicament and he asked how early he could come Saturday morning. (He even offered to bring coffee) :-)
JULIA B - The best job anyone has ever done on my carpets. Bravo - and thank you!
Bill W - Jeff was right on time. He also was very knowledgeable and professional. The job he did was one of the best I have ever had done. He took his time, and also gave me pointers on keeping my carpets in the best condition. I will hire him again for sure!
Michael T - I am very satisfied with Galaxy's work and would highly recommend. They came in to clean a rental apartment in between tenants. Last tenants left carpets in truly awful shape. Mud on stair treads, large stains in the dining and living areas from food spills and heavy traffic, and a foul smell. To my surprise, Galaxy was able to remedy all of these issues. Carpets are mud and stain free and foul odor has been remediated. New tenants noticed the difference as well and were very appreciative. I understand technician had to get on hands and knees to scrub carpets. This level of service was above and beyond. They do charge more than others I have used in the past but this is definitely a case of getting what you paid for and getting good value for the money.
MaryAnn C - As usual, top quality. Jeff uses a machine which is brought into the house so there are no hoses coming from a truck through the front door! I have seen him get down on his hands and knees when need be. I have used him before and will not use anyone else. Jeff is pleasant and professional. I highly recommend.
Lee B - Everything went as expected and results were very good.
Jessica C - It went outstanding!
SUZANNE P - I have used Jeff several times over the past few years and each time I have been a very satisfied customer. First, Jeff always returns my phone calls/emails inquiries very promptly. He is very busy so schedule as soon as possible. Second, he always confirms the day before the scheduled appointment and arrives on time or before scheduled time. Cleaning: EXCELLENT!!! They are careful with furniture, walls etc. They even wear booties inside the house while cleaning to keep homeowner's floors clean! Truly, I wish all vendors were this reliable and dependable and did such a thorough job.
Jill K - Excellent job. To put it simply, use this company. I will again.
Steve B - Both carpets look great!
Jim G - fantastic ! Galaxy's Finest got on his hands and knees with the stair tool, to use on the entire master bedroom floor first, then went back over it with the standard machine a few times as well. We were shocked at how he was able to get that carpet back to life so we could show the house for sale. Our real estate agent was also impressed and wanted the name and number to recommend going forward to her clients selling their houses.
Sarah P - Jeff was great. He arrived promptly and it was quickly evident that he genuinely enjoys what he does and takes great pride in his work. He was respectful, careful, and neat. He cleaned two oriental style area rugs, several pieces of furniture, two fully carpeted rooms and a high traffic hallway that looked terrible before he started. Now everything is super clean, smells great, and even the worst of the high traffic hallway looks almost new. I highly recommend Jeff and will definitely hire him again.
ALEXANDER M - Great! Needed one large Rug cleaned. From the first call to the end Jeff was a pleasure to work with. Easy to communicate and schedule the work. Very straightforward and honest. Did what he said he would do and did a great job. Showed up on time and cleaned up after himself. Also a nice man to deal with. Can't ask for more when looking for any contractor.
David M - Jeff arrived at (actually, well before) the appointed time, completed his cleaning and sanitizing with minimal disruption to, and compassionate care for our residents. His service was an exceptionally pleasant and painless experience. The carpets shine as new.
BOZHAO J - I have some bad stains from cats on basement carpets which I thought not cleanable. Jeff had them removed with his powerful machine. Jeff is always shows up on time and does a very good job come to cleaning. We will definitely have him back when it comes to carpets cleaning.
Elliott Y -This is the second time I have used Galaxy's Finest, both experiences have been an A+! Jeff arrived promptly as scheduled, explained the process to me, even helped me move furniture to ensure every nook and cranny was cleaned thoroughly.
DAVID B - My experience was great. I was renting a single family home. We have a small child. On the carpet we had some stains and spots. Some of the stains and spots I was very concerned wouldn't come out. Jeffrey showed up exactly on time like he said he would. The price for the service was very reasonable. We did a quick walk through of the rooms. Jeffrey was very upfront about a couple spots he didn't think would come out. I was skeptical other stains would come out also. In the end, all the stains and spots came out except the ones Jeffrey said would be a problem (they did look better though). Even very high traffic areas like stairs and room entries looked way better. He was very quick and efficient. The carpet looked great! The following day I walked through the home with the owner/landlord and he was very happy with how everything looked. The service performed was excellent!
SHAUN D - Superb!!!! Jeff arrived early and was ready to go which was very helpful. Jeff was incredibly knowledgeable about everything carpet-related, answered all of my questions, addressed how he would handle the problem areas and recommend a better and more effective method for removing puppy accidents. I really appreciated Jeff's proprietary and self-developed method for cleaning carpets as it eliminates the need to leave the front door open during the process as well as a long (dirty!) hose extending from truck throughout the house. Jeff was professional, friendly & respectful. Jeff followed up the next day with me to ensure my satisfaction with the cleaning wanting to verify that the carpet looked as good dry as it did immediately after the cleaning. I would enthusiastically recommend Galaxy's Finest!! Thanks again Jeff!! My 16- year old carpeting looks fresh and new!
Theresa H -Jeff was great to work with. We had initially hired him to sanitize our carpet, however after an on-site review of its condition, he advised us to have it removed. He is punctual and easy to work with. He and Aaron were able to quickly cut out, bag, and haul away approximately 1,000 SF of weakly glued down carpeting (no padding beneath). They even were able to take rolls of other stored carpet that had become wet during the storm. Jeff is punctual, helpful and easy to work with. We hope to have him back to clean other carpeting in our home.
Monica D - As always, Jeff went above and beyond. He was here on time, and completely prepared to go to work as soon as he arrived. He was very informative about ways we can treat future problems and provided extra sanitizer with good instructions on how to use it. The rugs cleaned up nicely and there is still some mild residual odor left from the cat urine, but it is dissipating as Jeff said it would eventually.
Pam F - This is my 3rd time using Galaxy and as always, everything was as wonderful as expected. Responsive, professional, punctual, helpful, kind and easy to work with.... and, of course, they do an excellent job. In addition, they go the extra mile. I had spilled wine on some white carpeting one evening in November and we were going out of town the next day. Talked to Jeff and Delvis, and Delvis (with a smile) came over (after hours) and immediately removed the stain. think this speaks volumes of their work ethic and customer care. I will continue using their service.
George V - Spoke to Jeffrey Kilmer, the owner, on the phone, discussed the situation, and made an appointment. He sent a pleasant young man named Deivis (DAY-vees), who arrived on time, answered some questions I had, explained the procedure, and did the job in less than an hour. Then he wiped several spots with a white cloth, to show me that the carpet was clean, and then showed me the waste water, which was impressively dirty. The carpeting definitely looks better, I feel better about it, knowing it's clean, and altogether, this was a very satisfying transaction.
Stephanie H - Jeff did a great job! On time, knowledgeable and does quality work. Could not of asked for better results.
ZINA M - I've been using Galaxy's finest for about 20 years. Jeff is super professional, very knowledgeable and provides a great value for his service. Over the years, he's cleaned the low-quality carpet in the basement, and the very high quality rugs upstairs that were a substantial investment. His maintenance has added years to the life of all my rugs. 20 years ago when no one was asking about environmentally friendly products, he was willing to go out and do the research for me, and satisfy my desire for a toxin-free house. He kills himself to make his customers happy. Jeff will call with a reminder (I ask for once a year) so I don't have to think about it. He always calls to confirm the appointment. He is always early, but waits outside in vehicle until I'm ready. He's cleaned couches, chairs, area rugs, carpeting-- and provides instructions for best care to help you keep your house looking wonderful longer. He has high standards, and takes a lot of pride in his work. Whether it's an oriental rug, a wool/silk blend, or upholstered furniture, he does a great job with everything.
Gilda P - Jeff was prompt, described all the steps he would do for the rugs and answered all my questions. Very good service. Professional.
CHRISTINA N - Owner is responsive, customer satisfaction is important to him. This is the 2nd time they have cleaned upholstery and carpet for us. Quality is great.
Deborah M - Everything went well. They were prompt, despite extreme cold temperatures, and got the job done quickly and efficiently. They provided tips for carpet maintenance in the future. Definitely would recommend them to others!
Eric P - These guys were great. They were on time, worked quickly and did a very good job.
SUSAN H - Everything was great from start to finish. ?I made the appointment with Jeff who was able to schedule the work within a week. ?Deivis was the representative from Galaxy that actually did the work. ?The time frame?window for the work was between 11:00 and 2:00. ?Deivis called me around 12:00 on the scheduled day and said he would be arriving within 20 minutes. ?He showed up when he said he would, explained what he would be doing and informed me of the cost (I had neglected to ask Jeff). ?When he was finished I was astonished at the result. ?My furniture looked brand new and that's saying a lot considering that my sofa was 16 years old and had survived wear and tear from 2 dogs. ?I can't say enough good things about my experience with Galaxy. ?I would hire them again in a heartbeat.
Paula K - They were here at 7 am exactly. Got to work right away. Jeff did an excellent job and showed my the one spot that would not come out.
Deborah N - Let me first say--Jeff's Company does not use the "Big Truck" approach to cleaning carpets, which in my opinion many times may result in a clean carpet but it's always wet for days! One man, one machine is Jeff's approach. He arrives on time & dressed pretty spiffy to clean carpets. He remains hydrated with water & Gatorade--wears a Grab & Go Bottle attached to his belt, so once in the "carpet cleaning zone" there's no stopping until his machine needs attention. As a side-note, my dog was for some reason must have been fascinated with Jeff & pretty much stayed within 12-15 ft of him & watched as he worked. I would shoo the dog away & he's sneak right back to wherever Jeff was working. When asked--Jeff indicated he didn't mind the dog watching him as he cleaned the carpet. To fellow Pet Owner's -- they coexisted very peacefully. The Bottom Line...absolutely THE BEST, THE BEST, THE BEST CARPET CLEANING COMPANY ever! My carpets looked like new when Jeff finished the job. My carpet is not new--it's 10 years old, light in color, & was far worse than dirty. If truth be told...my carpet was filthy in many spots. I'm 110% thrilled with the service, depth of knowledge re: best methods to get carpets really clean, quality of cleaning -- he sticks with a spot until it's either clean or he knows the spot will never come out (I had only one--most likely from an open & dropped Sharpie pen), but most importantly the finished product...my incredibly clean carpet. The carpets also dried quickly, so the Master Bedroom could be used to sleep that same night. Will use again, and will most definitely recommend Galaxy's Finest Carpet & Upholstery Cleaning!
Mary K - you are entertaining any thoughts of cleaning your carpets yourself, stop right now and call The Galaxy?s Finest Carpet & Upholstery Cleaning. If your dog has treated your carpets as if it were the back yard and you own a carpet cleaner, just put that machine back in the basement or garage and call Jeff. I tried it myself. Self-made disaster would be kind. My carpet-cleaning machine and I pumped 10 gallons of water, so much that it soaked through to the pad. All my efforts to get rid of the dog pee smell just made it worse. Jeff and his Master Power Suction machine to the rescue! $250 for Galaxy?s Finest versus $1500 minimum for new carpet and pad. That?s $250 for a room measuring 25 feet by 35 feet. It?s a bargain. Best money I spent the entire holiday season. He?s honest. Zero freak factor. Save your back. Just call him. Did I mention that he made this miracle happen the day before Christmas Eve with no notice? Quit reading. Quit hesitating. Just call.
Bradley H - Long story short--my tenant discovered that a section of carpet in a closet was damp and it was subsequently determined that this was due to a leak of sewage water from an adjacent drainage pipe. I obtained an estimate from a company recommended by the management company that came out to nearly $750 for extensive work that would take place over multiple days. They also required my credit card in order to schedule the work. Thinking that this seemed excessive, especially since this company never came out to inspect the area first, I checked Angie's List and found Galaxy. I was able to immediately reach one of the two owners, who was extremely professional and took time to explain the various scenarios and potential options. He put me in touch with his partner, Deivis, who was equally professional and willing to come out that evening to inspect the area after normal business hours. Deivis contacted me after spending some time assessing the damage and informed me that there was mold in the padding and that it would be a waste of money for him to extract the water and sanitize the area. He explained that the only viable option would be to replace the carpet and padding. It is very rare to find a company honest enough to tell you when their services are not needed. I would trust Galaxy for any and all work related to carpet cleaning and they should be your first call too.
Cheryl N - We had no problems making an appointment for a date and time that was convenient for our schedules. Jeffrey arrived right on time, went right to work and finished in about 2 hours just as he said he would! Friendly and honest and professional. We will call them again when we need our carpet cleaned!
Jim D - Workers were very professional and courteous. They were not pushy and did not try to sell me additional products or services or try to convince me I needed to do more than I requested. They cleaned second stairway leading to attic for free, as a courtesy even though I did not ask because I was trying to save money.
Barbara E - They arrived late but called to let us know. Crew was responsible and professional. Did a good job.
Richard B - Jeff was on time, ( early even) , professional and efficient.
Coleen H - Jeff was able to schedule within a week of my call, came exactly on time and did a great job.
Daniel S - them.From the initial contact to the services actually being performed, Jeff was amazing. They even came out in the snow storm that dumped 16.5" of snow on us!! The job they did was spectacular. We have a large German Shepherd Dog that, we thought, permanently stained our carpet. They got all the stains out!! We were having out of town guests that were highly allergic to our cats. Jeff put the sainitizer on our carpets and sofa and absolutely no complaints of any allergy symptoms from anybody. He is so easy to work with and does an outstanding job. I highly recommend!
BARBARA B - I called Galaxy to clean our carpeting and Jeff scheduled a date very quickly. When I had to reschedule, he was very flexible and accommodating. He called the day before to confirm the appointment and arrived right on time. He explained what he was going to do and his concerns about a rather large stain and the wear on the lip of the stairs. He also gave me a price before he started to work, which was very reasonable. He got to work right away and did an excellent job. He also applied a protector to the carpeting and gave me detailed instructions for cleaning up any stains that might happen. I was amazed at how great the carpeting looked when he was done. He was able to completely remove the large stain and the carpeting looks like new! It was cleaned way beyond my expectations! I am also very sensitive to many chemicals and the solution Jeff uses caused me no problems at all. My carpeting just smelled clean and fresh! Jeff was very professional and also very personable. I will definitely be calling Jeff next year when it's time to clean my carpeting again.
Sara F - He was punctual and was honest about what he could and couldn't do with stain removal. He was able to remove all stains (even the ones he said wouldn't come out. Great Personality and even offered if we end up with another stain to call him and he can help take over it so we don't grind it in to the carpet. Highly, Highly recommend!
JEN Z -2 dogs + 2 kids + 1 cat + light-colored carpets = why I love Galaxy's Finest. I have a Golden Lab who pees whenever her paws touch carpet... I have a cat with belly issues... I have a non-potty-trained son who still pees through his Pull-Ups when he falls asleep on the couch... This is the second or third time we have hired Galaxy's Finest to rescue our carpet. We wouldn't have trusted anyone else. It's hard for me to explain how messy and stained our carpets were. And our couch was in a terrible place because my son's Pull-Ups kept leaking. We called Galaxy's Finest and knew we could trust them to quote us a fair price, come out EXACTLY when they said they would be there, and to do a great job. Once again, our carpets are clean, our couch is spotless, and we will continue to call Galaxy's Finest the next time we need them!
Tiffani F - Galaxy did a super job on my carpet! I have 2 boys and 2 giant breed dogs. They were able to clean all of my old carpet and it looks almost new! I have berber and regular pile carpet and it all looks great! I had stains on my stairs that came completely out. Davis our technician walked the house with me to make sure he was aware of all my areas of concern. They had me check the progress as they went along to make sure the rooms were done to my satisfaction. They did all of this in about 2 hours. I will definately use Galaxy in the future!
Shannon W - They were timely and professional. This was my second time using them and would definitely use them again.
BARBARA M - Everything about my experience with The Galaxy's Finest was great. Justin scheduled my cleaning for about a week after our initial call, Deivis arrived promptly at the scheduled time, after calling a few minutes before to let me know he would be on time. He set up his equipment quickly, worked very carefully, and was pleasant and professional. The job took less than two hours and left my carpet looking almost like new. I will use this company again and recommend its services without reservation.
Michael C - Very responsive including meeting with me on a weekend to go over the work. Previous owner of home wore shoes and since we don't, wanted to make sure the carpets were deep cleaned. They did a fantastic job and carpets were pristine when they were done. Would highly recommend.
Thais R - They were professional and responsive from the first call; they called back promptly and informed me the best way to communicate with them. I was appreciative that they were patient and very cooperative when I needed to allow for more time for me to move things and prepare for the carpet cleaning (I did give several weeks notice). I found Galaxy to be very responsible and caring, such as taking off his shoes upon entering my home and providing appropriate covering of the wood floors to protect them from the cleaning machine and process. He communicated well and sought to make a determination of my carpet cleaning needs/ extra soiled areas. He worked hard to give special treatment to my problem areas- especially the first 2 steps. I am very pleased with the services of Galaxy Finest Carpet & Upholstery and have already recommended them to friends. They are concerned about providing great service and I found they made every effort/ and achieved this/ A+ Service and price.
Susan H - Professional and punctual. Pleased with the outcome of service.
Robert F - Jeff was great. We scheduled the job about two weeks ago and had the work done yesterday. He was on-time and prompt, very professional. He helped with moving furniture and all 50 of my daughters stuffed animals. The results are GREAT! I was very pleased with the service, I highly recommend them.
Kristin L - The company was very quick to respond to our email about services. We made an appointment with them to come out about a week later and that is when they also completed the service. Deivid explained everything he was going to do in terms of the carpet and chair before he started the cleaning. He also did sanitizing on the carpets and the chair. The job took about 2 1/2 to 3 hours. He was very careful in putting things back in the spot they were before the cleaning. He explained some things to look out for during the drying process. We were very pleased with the results. The carpets looked brighter than before and were definitely much cleaner. The oversize chair smelled great and when it dried it was so nice to sit in again.
John H - Great job all around. Service was prompt, professional and quick. They even managed to reduce/eliminate some stains I thought were permanent.
Chris G - Very timely, finished in 2 hours and reasonably priced. The carpets looked great.
Melanie & Jan M - Jeff explained all the options that were available to us: cleaning, sanitizing, protection, etc. He was very friendly and worked hard. We chose to have the sanitation procedure, as well. We were very pleased with the end results. Jeff is a hard worker who is knowledgeable about his work. We would use his services again.
DEBORAH L - He is FABULOUS! We have 2 cats who live in the basement of our home. As all cats do, they vomit from time to time and while we try to clean the spots, nothing takes the spots completely away---except when Galaxy cleans the carpeting. He is able to get out all the spots and the carpeting looks great. We have Galaxy come in twice a year and I am convinced it is the excellent quality of his products that has kept our carpeting so fresh and like-new looking. I have used other carpet cleaners before finding Galaxy and I would not ever change again!
MARY L B - The two cleaners arrived promptly at 7 AM to clean the above. I have a cat who has dropped hairballs on the 2-year old carpeting. My own attempts at cleaning were less than satisfactory. The cleaning went extremely well, and all the spots were removed to my delight. I was especially concerned about the stair runner because it is custom-made in light colors and is wool. It came out beautifully. Oh, and with the extra work of spot cleaning, everything was finished in just under 2 hours.
Eduardo G - Galaxy has always been responsive and most importantly on time. I would highly recommend this service provider and will continue to use them in the future. After a deep cleaning, our furniture and area rug look spotless and brand new. The representative from Galaxy was extremely detailed in explaining the price for each item.
Tom S - Jeff was wonderful to work with; he came out on a moment's notice so we could make sure the carpets were dry by our move-in date. He was also very professional and organized. We would definitely call Galaxy again!
Jill Y - I called Jeff on a Friday and he was able to be at my house by the following Monday morning at 7am. He was very good at educating me about my carpet and how to properly take care of them. He also gave me great advice for any future spills and how to take care of them properly. It was amazing how clean he was able to get my carpet. I couldn't believe how dirty they had become. We will definitely be using him on a more regular basis.
Eric L - Great! Carpets were fantastic and looked and smelled great. Would for sure use him again!
Adam R - Galaxy's Finest did an incredible job. Jeff's communication was professional, courteous and timely. I received a call as promised the day before with the time that the crew would arrive, and they showed up exactly on-time ready to go. They did an amazing job with our carpets and did not try to sell us all sorts of add-ons that we didn't need. I would highly recommend Galaxy's Finest.
Kristina L -Jeffrey arrived on time and was very understanding that I had 4 young, sleeping children in the house. He walked with me through the house and got started on the two staircases to give me time to get the children up and dressed. He showed me the dirt and grime he got out of the carpets in our new home and answered all questions I had; he was even able to get some set in stains out of my son's carpet and rug. I had asked to have the carpet protector put on, but once he saw the type of carpet we had, he suggested that the sanitizer treatment would be better as the carpets are easy to get cleaned and don't need a protectant. I would highly recommend him for any carpet cleaning job.
Kathy M -I called Jeff to come and clean the carpeting in my daughter's new house. They just bought it and wanted to get the carpets cleaned before they move in. I had used Galaxy's Finest before, so I know that they do excellent work. Jeff called the day before to remind me of the appointment. He was a few minutes early which I like and went over all the work to be done. There were a couple of really bad stains (one of them was paint) and Jeff did a great job of getting those almost totally out. I was very pleased again with the quality of the work done by Galaxy's Finest and won't hesitate to use them again.
Maria A - We just moved to Frankfort and called to have our entire house pre-treated and cleaned. It was a rather large job, took several hours, but Jeff cleaned all carpets thoroughly. He even showed us comparisons...half the room cleaned and half still dirty. Wow! He did an incredible job! Jeff was also prompt with all of his communication and with his start time. I would definitely recommend Galaxy's Finest and will use again myself.
Zachary W -My wife and I are extremely pleased with the work Jeff did. We have a fairly large carpeted basement (approx. 1,000 sq. ft.), including stairs. Jeff was personable, arrived on time, and did a great job cleaning our carpet effectively and efficiently. In addition, he gave us a great deal on the carpet cleaning! We will definitely be calling Jeff the next time we want our carpet cleaned.
Subhankar D - Jeff was very professional and did the work by himself. He arrived on time (in fact before) and clearly explained in details about the work he was going to do. Though the rates are little higher but sometimes you have to pay extra for getting quality work these days. Very happy with the services!
Dawn S - I was very pleased with the performance of the Galaxy's Finest. After making the appointment I received a call to confirm the appointment. He showed up on time and was very conscience about the work performed. I was VERY pleased with the results.
Jim H -Galaxy scheduled the cleaning service at our convenience and in a timely manner. The representative arrived when scheduled and performed the cleaning service in a superior manner. We feel it was the best carpet cleaning service we have ever had and will use this company again.
Debra P - It has taken me a couple of months to get my review in, but I wanted to state that I was very pleased by the service we received from this company. I like to work with owner-operators and small businesses whenever possible, and Jeff proved that it was a good choice in this case. He and his assistant worked together to complete my job in a quick and professional manner. I especially appreciated it that Jeff called to confirm the night before (even though it was a holiday), and they were at my home and ready to go exactly when they said they would be there. I have had a ton of company in and out of my house since their service call, so it won't be very long until I have them in again to make all the rugs look brand new. Thanks!
Kathy M - Jeff was very professional as always. He called the night before to confirm the appointment. He always goes above and beyond for the customer which I appreciate. Offered advice on carpet stains and cleaned a small rug by hand at no cost to me. I would not hesitate to recommend his services to anyone.
Michael W - He arrived early and finished on time. Very professional and personable. He was knowledgeable about the entire process and answered questions we had. Did not leave a mess. If we weren't moving out of state, we would definitely use this company every time we need carpet cleaning.
Jennifer J - They were really great! They professionally answered the phone and got me scheduled, they called the day before to confirm, the workers were on time and very professional and they did a great job with the cleaning. I have a 150lb dog with wiry hair- and it's hard to get it out of the carpet with the vacuum. I like to have it cleaned occasionally to take the hair up. The showed me a carpet brush and taught me how to work on it myself, and the carpet looks excellent. They were very helpful and I would both recommend and use them again. Thank you!